Frequently Asked Questions
MediFlow offers general consultations, specialist treatments, emergency care,
laboratory services, and telemedicine.
You can book an appointment online through our website, via our mobile app, or
by calling our reception desk.
Visiting hours are from 8:00 AM to 8:00 PM, every day of the week.
Yes, MediFlow accepts most major insurance providers. Please contact us to
confirm if your insurance is accepted.
You can access your medical records securely through our patient portal or
request them at the hospital reception.
For emergencies, please call our hotline at +254 712345678 or visit our
emergency department directly.
Yes, registered patients can request prescription refills through our online
patient portal.